Frequently asked questions
Everything you need to know before you start. Can't find an answer? Contact us.
Getting started
Do I need to know how to code?+
Not at all. Everything is done with an intuitive drag-and-drop builder — pick a template and edit content.
How long does it take to build a website?+
Most customers go live within 5–30 minutes thanks to industry-ready templates.
Is there a free trial?+
Yes. Start free on a subdomain we provide and upgrade anytime.
Selling online
Can I sell online?+
No. The Apus Launch website builder makes marketing sites and campaign landing pages. Cart, checkout, inventory and orders belong to Apus Commerce — not a higher plan here.
I already use Apus Commerce — do I still need an Apus Launch website?+
Yes, if you want a marketing site or a dedicated campaign landing page. Build it with Apus Launch and point a domain (or a subdomain) at it; the store stays on Apus Commerce.
What's the difference between a marketing site and an online store?+
A marketing site tells your brand story and captures leads. An online store runs a catalog, cart, checkout and stock. Different jobs, so they are different products.
Domain & SEO
Can I use my own domain?+
Yes. Business plan and above support custom domains; you can also buy a domain on Apus.
Are websites SEO-ready?+
Yes. Every page optimizes title, description, sitemap, speed and displays well on Google.
Plans & support
Can I change plans later?+
You can upgrade or downgrade anytime; changes apply from the next cycle.
Is there local-language support?+
Yes. The Apus team supports you via hotline, chat and email.
Is my data safe?+
Data is encrypted and stored on secure cloud infrastructure.
Still have questions?
The Apus support team is always ready to help you get started.